Last updated: 2025-10-03

Terms & Conditions

These Terms & Conditions (“Terms”) apply to all training courses, consulting, and auditing services provided by AS SHEQ Training (“we,” “our,” or “us”). By booking or purchasing our services, you (“the client”) agree to these Terms.

1. Bookings
2. Payments & Deposits

  • A deposit of R3,500 (non-refundable) is required to commence work or secure your booking.

  • Full payment must be made before the course start date unless prior arrangements have been agreed in writing.

  • Payments can be made via EFT, bank transfer, or secure online payment gateway.

3. Cancellations & Rescheduling

  • If you cancel a booking:

    • 7 or more working days before the course date: Eligible for a refund (excluding the non-refundable deposit).

    • Less than 7 working days before the course date: No refund, but rescheduling may be offered at our discretion.

  • Substitutions (sending another learner in place of the booked delegate) are allowed at no extra charge.

  • If AS SHEQ Training cancels or reschedules a course, clients will be notified promptly and offered an alternative date or a full refund.

4. Refunds

  • Refunds will only be processed in line with our Refund & Returns Policy.

  • The R3,500 deposit is non-refundable under all circumstances.

  • Approved refunds will be processed within 14 business days.

5. Certificates & Assessments

  • Certificates of competence will only be issued to learners who attend the course in full and successfully complete assessments.

  • Certificates are valid for 2–3 years, depending on the course and regulatory requirements.

6. Client Responsibilities

  • Clients must ensure that learners meet prerequisite requirements (where applicable).

  • For on-site training, clients must provide a safe and suitable training environment.

  • Any special needs or learning requirements should be communicated in advance.

7. Intellectual Property

  • All training materials remain the property of AS SHEQ Training and may not be copied, distributed, or reproduced without written permission.

8. Liability

  • AS SHEQ Training will not be held liable for any direct or indirect loss, damage, or injury resulting from training activities, unless caused by proven negligence on our part.

  • Clients and learners are responsible for their own safety and compliance with health and safety rules during training sessions.

9. Consulting & Auditing Services

  • Deliverables and timelines for consulting or auditing projects will be agreed in writing prior to commencement.

  • Fees are based on the agreed scope of work. Additional services requested will be charged separately.

10. Governing Law

These Terms are governed by the laws of South Africa, and any disputes will be handled in the jurisdiction of South African courts.

11. Contact Us

For questions or clarifications regarding these Terms, please contact us:

Email: info@assheqtraining.co.za

Phone: +27 10 019 0810

Phone: +27 64 098 0264
Address:42 Grand Mosseux Avenue Plot No. 6 North Champagne A/H Estate, Chartwell, 2055 Fourways